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Very Important Information

Terms

By ordering from Cloud 9 Chemicals you are agreeing to our terms and conditions, these may be altered at our discretion at any time. All products sold on this site are done so strictly for plant feed and research purposes only.

Please note that if we discover, suspect or believe you to be abusing the use of our products we will not serve you and cancel any orders that you have made.

NONE OF THE PRODUCTS SOLD BY US ARE FOR HUMAN CONSUMPTION

You must be at least 18 years of age to purchase any of our products. By ordering from us you are confirming you are above the age of 18 and that you are not purchasing for anyone under the age of 18 and that you agree to our Disclaimer and Conditions of Use.

Our products are for horticultural, botanical and laboratory research purposes only, and are not to be used for any other purposes, including but not limited to, in vitro diagnostic purposes, in foods, drugs, medicinal devices or cosmetics for humans or animals, for any commercial purposes. Also all products are not intended by their manufacturer for human use or consumption.

Shipping & Delivery

We currently ship Worldwide however if you are purchasing from outside the U.K then it is Your Responsibility for checking the legal status of any of our products being shipped into your country of residence. We do not ship the product Dmaa to Austrailia. Orders placed by consumers residing in this country will be refunded minus an administration fee.

We will try our best to establish the legality of our products in certain countries however the responsibility falls with you (the buyer) for the importation of our products. We couldn’t possibly keep track of all laws specific to every country and region in the world.

Privacy & Security
Please note we cannot take responsibility for custom seizure of your goods or missing and delayed orders due to postal strikes, bad weather or simply lost in the post however all our orders are shipped with a tracking number so that you can track your own order for your own piece of mind.

Returns & Replacements
Due to health and safety reasons we do not accept returns however if you are unhappy with our service or products please email us so we can try our best to resolve any issues you may have.
Refunds will be given if for some reason we are out of stock of that particular product and we cannot fulfil your order.
Liabilities of Cloud 9 Chemicals and the Customer
“Except in the case of death or personal injury caused by the negligence of Cloud 9 Chemicals, its Affiliates, officers, employees, consultants, agents and representatives, Cloud 9 Chemicals shall not be liable to the customer or any third party in contract, tort, negligence, breach of statutory duty or otherwise for any loss, damage, costs or expenses of any nature whatsoever (Losses) incurred or suffered by the customer or any third party. Furthermore Cloud 9 Chemicals will not be liable for any Losses (including personal injury) caused by the negligence of the customer or any third party. Lastly Cloud 9 Chemicalswill not be liable for the misuse (improper, illegal or insafe) of the product by the customer or any third party resulting in direct, indirect or consequential Losses including without limitation personal injury, damage to property, any economic loss, loss of turnover, profits, business or goodwill.
  • The customer shall indemnify and hold harmless Cloud 9 Chemicals against all Claims which may be asserted against or suffered by Cloud 9 Chemicals and which relate to: o (a) the use of any products or services provided by Cloud 9 Chemicals , or o (b) the manufacture, distribution, sale, supply or use of any products or services which incorporate any products or services provided by Cloud 9 Chemicals, by or on behalf of the customer or its licensee or subsequently by any third party, including without limitation claims based on product liability laws.
  • For the purpose of clause 2, ‘Claims’ shall mean all demands, claims and liability (whether criminal or civil, in contract, tort or otherwise) for losses, damages, legal costs and other expenses of any nature whatsoever and all costs and expenses(including without limitation legal costs) incurred in connection therewith.
  • The customer will ensure that all necessary safety precautions and procedures are followed and that the customer and any third party have complied with all Health and Safety requirements from time to time in force under relevant legislation for the use of any product or service provided by, Cloud 9 Chemicals